IWTA speaks with Chooleng Goh – General Manager Athenee Hotel Bangkok

IWTA speaks with Chooleng Goh – General Manager Athenee Hotel Bangkok

The publish IWTA speaks with Chooleng Goh – General Manager Athenee Hotel Bangkok appeared first on TD (Travel Daily Media) Travel Daily.

Meet Chooleng Goh – General Manager Athenee Hotel Bangkok



Chooleng is a Singaporean dwelling in Thailand, working with Marriot for over 20 years and as common supervisor for greater than 10 years. She can be mom of two daughters.



Chooleng studied hospitality however struggled to discover a job, as expertise was a prerequisite for even getting an interview.  For the primary 12 months she labored within the enterprise world, studying about constructing relationships and getting ready enterprise proposals earlier than wanting once more for work in accommodations.  Still a problem to get into, her technique was to name common managers straight, getting by way of the secretarial gatekeepers by telling them the decision was private! Persistence paid off and he or she lastly interviewed for, and was employed as a catering coordinator.

Chooleng took each alternative to be taught, taking up new roles, and challenges, and dealing her method up the profession ladder by way of operations and eventually to common supervisor.




Giving Back

Once established as common supervisor, Chooleng took on new tasks to ‘give back’ and assist the hospitality business and neighborhood within the areas of selling, schooling and sustainability with native tourism associations.  One of the challenges dealing with hospitality is encouraging graduates into the business, even once they have studied tourism.  Chooleng has been lively in giving profession talks to school college students and serving to make the curriculum extra related to immediately’s necessities.


Passion for Sustainability

One sustainability focus inside the resort is on lowering waste.  This has taken the form of driving occasions to be extra sustainable – with tasks together with recycling all of the flowers from wedding ceremony occasions into potpourri, made inhouse and used as items for company, and within the turndown service.

Another space is within the assist of natural rice farmers by shopping for straight from them, however at market value fairly than the wholesale value supplied to suppliers.  With 2 tonnes per thirty days consumed within the resort, for occasions, eating places and within the employees canteen, this has helped create a extra sustainable enterprise mannequin for the farmers, and on the similar time offers the resort with high quality natural rice at a great value.


Empowering Women

Chooleng was capable of increase 2 daughters while sustaining a profession, and now affords that very same alternative to feminine group members of all ranges, together with versatile schedules and laptops to work at home when wanted.  With the idea that “Being a mother does not mean your career ends” Chooleng continues to assist the liberty of selection, and the power to have a household AND a profession for these below her administration.



Ten years in the past, there was nonetheless the expectation of company and colleagues that the overall supervisor of a global chain resort was center aged, male, and European.  So this usually resulted in shock when met by Chooleng!  However, removed from being insulted or offended, Chooleng made mild of the shock, and feedback when she launched herself and has saved many of those early contacts as mates and constant company.


Advice to imminent technology

Don’t be shy about asking for what you want or need.  Put your self ahead, come up with options, and ask for the promotion. Be prepared to work arduous & be taught, and don’t take rejection personally.



Her mom, who gave her house to make her personal choices while additionally encouraging her alongside the best path.


Future Plans

Chooleng want to do extra round sustainability and schooling inside the business, and isn’t shy about driving her fellow common managers to do extra both.


Listen to this Interview in your favorite RSS Platform


If of any feminine leaders or up and coming superstars within the Travel and Hospitality business you want to nominate, please go to our web page and full a nomination kind!





The publish IWTA speaks with Chooleng Goh – General Manager Athenee Hotel Bangkok appeared first on Travel Daily.

Source link

Leave a Comment

Your email address will not be published.

Translate »